Version 2.1.7

• New main/entry web-site

  • The site has been slimmed down a little and now focuses more
    on news items and tips and tricks for our users. Please
    subscribe to this sites RSS-feed to get this
    information.
  • Visit www.emrox.net for further information.

• Order settings

  • Possible to deactivate certain RMA views/functions (in the
    follow up) via order settings. Was patched into 2.1.6.

• Messages/Inbox

  • Moved message functionality into the inbox since it was more
    intuitive then from the menu. Now all message functionality
    is accessible from the inbox and not spread out across so many
    locations as before.

• Follow up

  • Possible to deactivate RMA follow up views from ‘order
    settings’ (only RMA Assignments at the moment).
  • More info boxes explaining how “Handling cost estimates” works
    have been added.
  • Centrally Initiated RMAs (CIR) are now accessible if available
    to the Applicants.
  • Applicants can get a printout of their RMAs from the CIR and it
    is also possible to get this from old already handled CIRs.
  • When examining a RMA (visible to the Dispatcher and Verifier)
    and it is set to a “Valid shipment” the RMA is autoset to
    “Valid RMA” to streamline the handling a little.
  • A icon is visible next CIR RMAs in Classify.
  • Bug that set the status of a RMA to finished when setting it
    to finished at verifier has been fixed.
  • All active orders with unanswered estimates are now listed,
    regardless of debit account.

• Pre-reg Service/RMA

  • The frontend when searching and registering new customer has
    been updated.
  • Feedback during both the customer and article part to the user
    has been made a little simpler to understand.

• Service

  • Product comment is now displayed better to the user.
  • Track and trace info is now accessible from both the service
    and the “Shipment browser”.
  • It is now possible to add a new contact to an existing (organisation)
    customer when registering an order.
  • Fixed a bug that prevented searching for un-answered cost estimates
    if they were not created by the searching organisation.
  • The article comment is nolonger displayed to the right. Instead a
    label is added in the article fieldset. The first 15 (or so) letters
    are displayed there along with a “show more”-link.
  • References to MTR occurs in multiple locations (history and print outs)

• Customer handling

  • Possible to add a new contact person/employee on the fly when
    registring a company customer on a service.
  • Search for customer info at external system should now return data better

• Support page

  • Possible to brand the support page like a template which will
    be used by children in a chain.
  • Bluefront support info should not look as much as the normal
    store support info.

• Outgoing delivery

  • Added timestamps for when a transport was sent or received.
  • If a shipments hasn’t yet received any status on its services
    from the workshop it is now possible to cancel the shipment.
    Thus it is possible to create a new shipment for the
    services in the cancelled shipment from the outgoing delivery.

• Cost communication and handling

  • Some workshops always used to register costs at their store
    even when it wasn’t so relevant. This doesn’t happen anymore.
  • All costs are now shown in the “Unanswered cost estimates”
    view, no matter what debit account has been choosen.

• SelfService

  • Step 4 uses radio buttons instead of checkboxes, forcing the
    user to make an active choise. This was patched into 2.1.6.
  • Added an alert if no hits were found when searching for customer
    information via the internet.
  • Fixed a bug where some customer information-fields weren’t cleared
    when searching for customer information via the internet.
  • Services registered via SelfService should nolonger show up in
    outgoing delivery if they are sent directly to the workshop.

• Customer Access

  • Costs are displayed both including and excluding VAT.